AI & CRE——未来就是现在.

这张照片是 公共领域.

Last month we covered the background of Artificial Intelligence, 它实际上已经伴随我们很长时间了, but its evolution burst on the scene recently with the 生成的人工智能 chatbot called ChatGPT. This was developed by OpenAI, a San Francisco-based firm and you can access it by going to chat.openai.然后开个账户.  像谷歌搜索一样问它问题. In fact, ask it the same question twice and you may not get the same answer. 还有其他类似的聊天机器人，比如谷歌开发的巴德.

生成的人工智能

生成的人工智能 is the newest AI wave and is based on all the previous developments, like machine learning and deep learning which munched mountains of data in training sets to find patterns and predict outcomes. 生成的人工智能 goes a step further and produces entirely new content based on the patterns it has learned. 当你每秒可以做30万亿次计算的时候, 你可以很快地把大量的信息放在一起.

Now, we all know that Commercial Real Estate is a notoriously slow adopter of new technology. We are about dirt and bricks and sticks, not 1’s and 0’s moving at the speed of light. 但让我们推测一下人工智能对商业地产的影响.

物业管理

物业管理就是一个基本的例子. We should anticipate that AI will streamline PropTech operations by automating routine tasks. It can crunch the numbers on an office building and make it work more efficiently, 最大化可出租的平方英尺, improving the efficiency of HVAC systems to save money and keep tenants happier, 在出现问题之前预测维修需求, 并拥有更好的聊天机器人来回答租户的投诉.

Who wouldn’t prefer a more lively “live chat” bot if you can’t have a real conversation with your property manager? Having your AI chatbots answer leasing prospect calls immediately and give accurate, 定制化信息可以加快租房速度. AI might be really fast at generating leases and then your attorney’s AI could review it faster.

人工智能需要房地产许可证才能做到这一点吗? 还记得ChatGPT-4通过了律师考试吗.

投资分析

投资分析将大大加强. This has become a very data heavy exercise in document sorting and data standardization for benchmarking. 人工智能将收集有关建筑物的所有可用信息, 它的租户和他们的租约, 潜在的新租户, 该地区不断变化的人口趋势, 和过去的, 物业目前及未来的财务表现, 等. All of this can be digested and produce very creditable analysis for acquisition managers to review and analyze so they can make better investment decisions.

销售和市场的进展

在销售和市场方面, AI can be a big help in updating client information on customer relationship management software. AI will be very good at going more deeply into studying potential clients and prospects. It can very quickly analyze the prospect’s background, on line and social media presence and ratings. The sales person can prepare a nice script then scan it into AI and the computer will

制作一个有吸引力的视频演示. AI has advanced from robotic and unnatural to more conversational and will imitate your personal style.

工程与建筑

工程与建筑 are also professions that will be heavily influenced by artificial intelligence. Think of a detailed set of plans for a new building being generated in a fraction of the time it presently takes, 而且它的效率更高，设计缺陷更少. 另外, AI can translate languages accurately so that multi-national teams will be able to work together seamlessly and collaborate for better production outcomes.

很多人担心人工智能会导致工作岗位流失, 但是回顾历史, 我们很容易看到，每一个进步, whether it’s the automatic knitting machine in the 17th century, the harvester in the 18th century or the automobile in the 20th century, every advance makes more opportunity for new creativity and new job creation. Fifty years ago there were no data scientists or coders but now this provides tens of thousands of jobs.

劳动力缺口

Can AI plug the big labor holes that we are facing in truck drivers, 医疗工作者和许多其他行业?

Autonomous trucks are very viable for short haul loads in a dock area, 但谁想要80英尺高的,000-pound autonomous truck next to them on the interstate at 70 miles per hour?

AI jobs will be initially created in the high-tech clusters around the United States because of the education requirements and the synergy of AI related functions. 想想硅谷、奥斯汀、波士顿和纽约吧. Also there will be a continuing need for even more datacenters to be built, since AI requires enormous amounts of high-quality fast data storage. 圣安东尼奥有许多数据中心, especially in Westover Hills and the 200-acre Microsoft campus near Briggs Ranch and there are new datacenter campuses planned.

导航生成AI

但生成式人工智能也可能存在一些阴云. 记住那句老话，垃圾进垃圾出? Well, AI has the power to generate its own garbage regardless of the purity of the input. It is trying to “think” but what standards and values does it have and will it adopt over time?

There was a clever movie about a nerdy loner who falls in love with his lady chatbot attendant, 一个非常聪明和善解人意的Alexa. But then “she” meets a new operating system and she leaves the dude for her new “man.” Or we can go to evil drama like Skynet in Terminator or the machines in Matrix for the dark side of AI unchained. 计算机会变得有自我意识，变得更像人类吗?

History tells us all about the good and bad sides to human nature, so how do we anticipate the good and bad sides of computer nature?  AI works best as a capable collaborator rather than a clever crutch.

Other concerns included data privacy and security; potential bias responses may be implanted in AI to give less than truthful responses; AI is still non-empathic, 缺乏常识，只会模仿人类, so will we have even less true human communication and interaction if robots become our intermediaries?

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